Your easiest way to safety
What to do if you are in a stalled elevator during a power outage:
Press the open door button
If you are near the landing the door will open. Then slowly and carefully step out of the elevator. Watch your step, as the elevator may or may not be level with the landing.
Press the alarm or help button
Push the alarm or help button and wait for someone to respond to you. Trained emergency personnel will answer the call within several minutes. Some elevators have a two-way speaker system or telephone. Do not be alarmed if you cannot make an outgoing call. Some phones are designed to only receive calls. Emergency personnel should call when they arrive at the building.
Stay calm but make noise
Yell for help every few minutes or bang on the elevator door to attract attention. Do not try to exit through partially opened doors or a ceiling service door, both of which can be dangerous. Wait for trained emergency personnel to arrive. Even if it gets warm, there is plenty of air circulating in the elevator and shaftway.
