SCE offers one more way for business customers with a demand of 300kW and above to maintain their Rotating Outage contact information. Note: This new feature of My Account services is available only to business customers that have an assigned SCE account representative. Business customers who are not able to access their contact information online, and who have demand of 300kW and above, should call 1-800-990-7788 to provide rotating outage contact information. 

To update contact information, you must first register and establish your user ID and password. You can do this by clicking on Register Now on the My Account Sign On page. Once a user ID and password are established you can sign on, then select "Update your Contact Info." under the Rotating Outage section of the MyAccount Home page. 

To identify the accounts you wish to update, you will need to provide the Customer Account number and SCE assigned Access Code number associated with the customer name. The SCE assigned Access Code number is provided to only the primary contact of record for the account. For additional information contact your Account Representative or phone 1-800-990-7788. 

Once verified, you have the opportunity to:

• Add a new contact to one or more service accounts, by entering contact information one time, and selecting all accounts that apply, without duplicate entry.
• Add existing contacts to other service accounts, just by selecting the contact and selecting the accounts that apply.
• Modify existing contact information on screen.
• Delete a contact for one or more service accounts, just by selecting the contact and selecting the accounts that apply.
• Add or Delete one or more contacts from ALL service accounts quickly and easily.

Please be advised that our new online communication service allows you to update only your contact for the Rotating Outage Early Notification Warning to 300 kW and above customers. To update your contacts for other Demand Response and Interruptible Programs (such as I-6, I-6 BIP, OBMC, Sub-Transmission Rotating Outage Notification, Critical Peak Pricing (CPP), Demand Bidding Program (DBP), etc.) or to receive additional information and assistance, please contact your SCE account representative.