| 24 Hour Support |
| General Residential Customer Service |
1-800-655-4555
(USA & Canada) | |
| Customers Affected by Fire |
| If your home has been affected by the recent fires, please contact us regarding your electricity service and your bill. |
1-800-250-7339 | |
| Financial Hardships Due to Fire |
| Those experiencing financial hardships due to the recent fire disasters can contact us for assistance information. |
1-800-950-2356 | |
| Internet Service Problems |
| If you are having problems with our internet services, or your user ID or password, please contact 1-800-409-2365, between the hours of 8:00 AM and 6:00 PM, Monday through Friday (excluding holidays). |
1-800-409-2365 | |
|
General Mailing Address |
|
 Southern California Edison
 P.O. Box 800
 Rosemead, CA 91770 |
| Account Services |
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729 |
General Business Customer Service
Available from Mon-Fri from 7am to 7pm
and Saturdays 8am to 5pm |
1-800-990-7788 | |
| Account Balance |
1-800-950-2356 | |
| Authorized Payment Agencies |
1-800-747-8908 | |
| Billing Questions |
1-800-684-8123 | |
| Business Customers |
1-800-990-7788 | |
| Digging Hotline (Southern California) |
811 | |
| Digging Hotline (Other areas) |
1-800-642-2444 | |
| TTY (Telecommunications device for the hearing impaired) |
1-800-352-8580 | |
| Low Income Rate Assistance |
1-800-447-6620 | |
Multicultural Services
Cambodian
Chinese
Korean
Spanish
Vietnamese |
1-800-843-1309 (Monday-Friday 8am-5pm)
1-800-843-8343 (Monday-Friday 8am-5pm)
1-800-628-3061 (Monday-Friday 8am-5pm)
1-800-441-2233 (Monday-Sunday 8am-8pm)
1-800-327-3031 (Monday-Friday 8am-5pm) | |
| Payments, Extensions or Payment Options |
1-800-950-2356 | |
| Rates or other Service Related Questions |
1-800-655-4555 | |
| Agricultural Customers |
Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274
|
| Agricultural Customers |
1-800-896-1245 | | |
|
|
| Catalina |
| Catalina Island Services |
1-800-367-8851 | |
| Customer Training |
|
|
| Deregulation |
Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead,CA 91770
|
| Deregulation Information |
1-800-799-4723 | |
| Economic & Business Development |
Business Retention, Business Expansion, Incentive Programs, Energy Rate Analysis, Energy Efficiency Programs, Educational Guidebooks
|
| Economic Development |
1-800-3EDISON | |
| Energy Theft |
| Energy Theft Hotline |
1-800-227-3901 | |
| Hearing and Speech Imparied |
| TDD (Telecommunications for the Deaf) Line |
1-800-352-8580 | |
| Internet Related Issues |
|
|
| Low Income Rate Assistance |
| Low Income Rate Assistance |
1-800-447-6620 | |
| Multicultural Services |
| Cambodian |
1-800-843-1309
(Monday-Friday 8am-5pm) | |
| Chinese |
1-800-843-8343
(Monday-Friday 8am-5pm) | |
| Korean |
1-800-628-3061
(Monday-Friday 8am-5pm) | |
| Spanish |
1-800-441-2233
(Monday-Sunday 8am-8pm) | |
| Vietnamese |
1-800-327-3031
(Monday-Friday 8am-5pm) | |
| Payments/Extensions/Payment Options |
Payment Options
Residential Customers
Southern California Edison
P.O. BOX 600
Rosemead ,CA 91771-0001
Business Customers
Southern California Edison
P.O. BOX 300
Rosemead ,CA 91772-0001 |
1-800-950-2356 | |
| Rates and General Residential Questions |
| Residential Questions |
1-800-655-4555 | |
