General Residential Customer Service
1-800-655-4555
(USA & Canada)
(USA & Canada)
Mailing Addresses and Phone Numbers
IF YOU SEE A DOWNED WIRE, CALL 911 RIGHT AWAY.
If a person or piece of equipment comes in contact with an energized power line, or if a power line has fallen to the ground:
- Stay clear of the area and DO NOT touch the person or any equipment involved.
- Call 911. Inform the operator that it’s an electrical emergency.
- ALWAYS assume that all wires are energized.
24 Hour Support
Economic Assistance
If you are having difficulty paying your bill, please contact us immediately. You may be eligible for a payment arrangement or other financial assistance.
Internet Service Problems
If you are having problems with our internet services, or your user ID or password, please contact 1-800-409-2365, between the hours of 6:00 AM and 8:00 PM, Monday through Friday (excluding holidays).
General Mailing Address
Southern California Edison
P.O. Box 800
Rosemead, CA 91770
P.O. Box 800
Rosemead, CA 91770
Account Services
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service
Available from Mon–Fri from 7am to 7pm
and Saturdays 8am to 5pm
Available from Mon–Fri from 7am to 7pm
and Saturdays 8am to 5pm
1-800-990-7788
Account Balance
1-800-950-2356
Authorized Payment Agencies
1-800-747-8908
Billing Questions
1-800-684-8123
Business Customers
1-800-990-7788
Digging Hotline (Southern California)
811
Digging Hotline (Other areas)
1-800-642-2444
TTY (Telecommunications device for the hearing impaired)
1-800-352-8580
Low Income Rate Assistance
1-800-447-6620
Multicultural Services
Cambodian
(Monday–Friday 8am–5pm) 1-800-843-1309
Chinese
(Monday–Friday 8am–5pm) 1-800-843-8343
Korean
(Monday–Friday 8am–5pm) 1-800-628-3061
Spanish
(Monday–Sunday 8am–8pm) 1-800-441-2233
Vietnamese
(Monday–Friday 8am–5pm) 1-800-327-3031
Payments, Extensions or Payment Options
1-800-950-2356
Rates or other Service Related Questions
1-800-655-4555
Agricultural Customers
Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274
Agricultural Customers
1-800-896-1245
Energy Education Center - Tulare
1-800-77AGTAC
Catalina
Catalina Island Services
1-800-367-8851
Customer Training
Energy Education Center - Irwindale
1-800-336-CTAC
Deregulation
Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead,CA 91770
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead,CA 91770
Deregulation Information
1-800-799-4723
Economic & Business Development
Business Retention, Business Expansion, Incentive Programs, Energy Rate Analysis, Energy Efficiency Programs, Educational Guidebooks
Economic Development
1-800-3EDISON
Electric Vehicle
Electric Vehicle Information
1-800-438-4636
Energy Theft
Energy Theft Hotline
1-800-227-3901
Hearing and Speech Imparied
TDD (Telecommunications for the Deaf) Line
1-800-352-8580
Internet Related Issues
Website
1-800-409-2365
Low Income Rate Assistance
Low Income Rate Assistance
1-800-447-6620
Payments/Extensions/Payment Options
Payment Options
1-800-950-2356
Residential Customers
Southern California Edison
P.O. BOX 600
Rosemead ,CA 91771-0001
Southern California Edison
P.O. BOX 600
Rosemead ,CA 91771-0001
Business Customers
Southern California Edison
P.O. BOX 300
Rosemead ,CA 91772-0001
Southern California Edison
P.O. BOX 300
Rosemead ,CA 91772-0001
Rates and General Residential Questions
Residential Questions
1-800-655-4555
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