24 Hour Support
General Residential Customer Service
1-800-655-4555
(USA & Canada)
Customers Affected by Fire
If your home has been affected by the recent fires, please contact us regarding your electricity service and your bill.
1-800-250-7339
Financial Hardships Due to Fire
Those experiencing financial hardships due to the recent fire disasters can contact us for assistance information.
1-800-950-2356
Internet Service Problems
If you are having problems with our internet services, or your user ID or password, please contact 1-800-409-2365, between the hours of 6:00 AM and 8:00 PM, Monday through Friday (excluding holidays).
1-800-409-2365
General Mailing Address
Southern California Edison
P.O. Box 800
Rosemead, CA 91770
Account Services
Southern California Edison
P.O. Box 6400
Rancho Cucamonga, CA 91729
General Business Customer Service
Available from Mon–Fri from 7am to 7pm
and Saturdays 8am to 5pm
1-800-990-7788
Account Balance
1-800-950-2356
Authorized Payment Agencies
1-800-747-8908
Billing Questions
1-800-684-8123
Business Customers
1-800-990-7788
Digging Hotline (Southern California)
811
Digging Hotline (Other areas)
1-800-642-2444
TTY (Telecommunications device for the hearing impaired)
1-800-352-8580
Low Income Rate Assistance
1-800-447-6620
Multicultural Services
Cambodian
(Monday–Friday 8am–5pm) 1-800-843-1309
Chinese
(Monday–Friday 8am–5pm) 1-800-843-8343
Korean
(Monday–Friday 8am–5pm) 1-800-628-3061
Spanish
(Monday–Sunday 8am–8pm) 1-800-441-2233
Vietnamese
(Monday–Friday 8am–5pm) 1-800-327-3031
Payments, Extensions or Payment Options
1-800-950-2356
Rates or other Service Related Questions
1-800-655-4555
Agricultural Customers
Southern California Edison
Agricultural Customer Service
4175 S. Laspina St.
Tulare, CA 93274
Agricultural Customers
1-800-896-1245
Catalina
Catalina Island Services
1-800-367-8851
Customer Training
Deregulation
Southern California Edison
Deregulation Questions
Room #199, G0-1
2244 Walnut Grove
Rosemead,CA 91770
Deregulation Information
1-800-799-4723
Economic & Business Development
Business Retention, Business Expansion, Incentive Programs, Energy Rate Analysis, Energy Efficiency Programs, Educational Guidebooks
Economic Development
1-800-3EDISON
Energy Theft
Energy Theft Hotline
1-800-227-3901
Hearing and Speech Imparied
TDD (Telecommunications for the Deaf) Line
1-800-352-8580
Internet Related Issues
Low Income Rate Assistance
Low Income Rate Assistance
1-800-447-6620
Payments/Extensions/Payment Options
Payment Options
1-800-950-2356
Residential Customers
Southern California Edison
P.O. BOX 600
Rosemead ,CA 91771-0001
Business Customers
Southern California Edison
P.O. BOX 300
Rosemead ,CA 91772-0001
Rates and General Residential Questions
Residential Questions
1-800-655-4555